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Trader guide

Book pitches and grow your pitch diary

From setting up your profile and documents to booking, paying, checking in and taking pre-orders.

01 · Setting up

  1. Create your trader account

    Use Get started → I'm a trader. You'll accept the terms and privacy policy at sign-up. If an operator invited you, follow the link in their email so your invitation is recognised.

  2. Understand the £5 monthly fee

    A trader subscription is £5 per month (shown in your local currency) and unlocks your public profile and sharing. If you were invited by an operator whose market you already trade at, the fee is waived — you'll see this on the subscription panel.

  3. Complete your profile

    Add your business name, description, photos, product types, social links (including TikTok) and your base location. Operators use your location and products for matching, and your profile must be complete before you can book.

  4. Upload compliance documents

    Upload public liability insurance and food safety certification under Documents. You can't apply to markets without them. Documents are stored privately and are visible to an operator only when they review your request; Allbites emails you before anything expires.

02 · Booking pitches

  1. Find a market

    Browse Markets by map or list, or set up product alerts so you're emailed when a matching stall in your radius becomes free. If the market you want isn't listed, use the request form — you'll get a confirmation email and Allbites follows it up.

  2. Request a stall

    On the market page, accept the market terms, then use Request a stall → Available stalls → Select a stall. Stalls are listed by product type with the daily pitch fee shown.

    Pick your dates and frequency: ad hoc, weekly, fortnightly or monthly, within whatever the operator allows.

  3. Respond within 3 days

    When an operator approves, waitlists or rejects you, you'll get an email and an in-app notification. Approved requests must be paid within 3 days or they expire and the dates are released back to the market.

  4. Pay and manage recurring bookings

    One-off days are a single card payment. Weekly, fortnightly and monthly bookings create a subscription — the email and checkout show the frequency, daily pitch fee, number of bookings, total and booking period. Some markets set a minimum term, such as 3 months.

  5. Cancel a pitch

    Cancel from My bookings. The operator is emailed immediately, the date becomes available to other traders straight away, and unpaid pitches are clearly flagged as pending payment rather than refunded.

03 · Market day

  1. Get your reminder and QR pass

    48 hours before the market you'll receive a reminder email with set-up instructions and your check-in QR pass.

  2. Send the pass to your staff

    From Check-in passes you can forward the QR code and set-up details to a staff member's email so whoever is actually on site can check in without your login.

  3. Message the operator

    Each booking has a message thread to the operator — use it for access, pitch position or last-minute changes. Replies come through as email and in-app notifications.

04 · Selling more

  1. Keep your product library current

    Add products with prices and photos, and toggle items in or out of stock. This drives what shoppers see and what they can pre-order.

  2. Take pre-orders

    Shoppers pre-order for a specific market date and pay online; funds settle to your account. Manage each order's status from Pre-orders so customers get updates.

  3. Share your public profile

    Once your subscription is active, your profile page goes public — it lists the markets you trade at with clickable links, your products and your socials. Share the link anywhere you promote your business.

  4. Keep your account details right

    Change your email under Account. For security you'll confirm your current password and verify the new address before the change takes effect.

Still stuck?

Use the chat widget in the bottom corner for instant help, or email us and a human will pick it up.